Car rental conditions

Documets required

Individual customers

  • proof of identity: national ID card or passport
  • driving licence
  • credit card for deposit 

Company

  • drivers‘ passport or ID card and driving licence
  • written authorisation to sign the contract and collect the vehicle on behalf of the company, if contract is signed by other person that person registered in Company register (Company House) as signatory (person acting in the name of the company)
  • booking signed by company signatory (person acting in the name of the company as per Company Register)
  • copy of your VAT registration certificate (if registered for VAT)

 General

  • all rental charges are payable at vehilce pick up (delivery), in case that the delivery is out of Bratislava city limits, EDENcars can ask you to pay whole price and deposit in advance, with credit card
  • in case of rental extension, you will be asked to pay for the rest of rental in EDENcars, s.r.o. office, latest 24 hours after contract validity expires

 

Payment terms

Individuals (Consumers)/Self-employed

  • following credit and debit cards are accepted as a method of payment (Visa, Visa Electron, ZBK, Maestro, MasterCard Electronic, EC/MC).  

    American Express, Diners Club, JCB are not accepted

  • alternatively cash payment in EURO is accepted only for returning customers and after previous agreeement

Business car rental

  • payment by debit or credit card  in EURO is accepted
  • BACs payment is only accepted on meeting of our requirements and on receipt of required documents

 

Deposit

Individuals (Consumers)/Self-employed

  • if you choose to pay by debit or credit card, your card will be taken for the amount of deposit required. When you return the vehicle at the end of the hire period, the total additional charges (etc. charges for fuel) will be calculated (if applicable), and your card will then be charged for the final amount. At this point the taken amount will be refund back to your debit or credit card account. Refund of deposit may take several days, which is period for bank transactions. EDENcars will not refund any money which you loose on currency diferencies (if occurs)
  • deposit is payable at pick up (delivery)

Business car rental

  • for more information about car rental deposit please call us on +421 (0)948 490 480

 

Car rental quotes and VAT

  • rental and other charges are stated in our current price list
  • 20% VAT is not included in the rental rate/quote stated. Prices stated in EUR.
  • EDENcars is VAT registered in Slovakia; the standard VAT rate in Slovakia is 20%
  • car rental price listed is the price per rental day (24 hours); subject to vehicle type and rental period
  • long term rental price is stated individual uppon request, to receive long term car rental calculation, please fill in the form in colom longterm rental - calculation

 

Rates include

  • unlimited mileage for short term rental (except car classes with *)
  • full comprehensive car insurance (exces for insurance is 10% of damage, minimum 330 EUR, except Scooter Honda SH125
  • motorway stamp for Slovakia
  • vehicle breakdown assistance and assistance in making insurance claim
  • free refill & change of fluids (oil, water, brakes, antifreeze and PAS) on a regular basis, excluding fuel

 

Rental period

  • rental Day means elapse of 24 hours
  • if you do not bring the vehicle back on time (subject to 60 minutes tolerance), you will be charged for every day you have the vehicle after you should have returned it to us
  • weekend rate is valid from Fri 13:00, or later until 9:00 the following Monday
  • minimum rate is one day, in case rental during weekend or bank holiday, the minimum rate is two days

 

Long term car rental

  • long term rental means hire for rental period of over 1 month
  • for all questions concerning long term rental please call us on +421 (0)948 690 480, or contact us by email: sales@edencars.sk
  • for calculation , please fill in the form in colom longterm rental - calculation

 

Vehicle delivery (pick up) and return (drop off or collection)

  • free within Bratislava after previous agreemen, car delivery is free for all car rentals longer than 1 day
  • delivery or drop off at Bratislava airport is free of charge
  • car hire deliveries or drop offs outside Bratislava are subject to charge; please see our price list
  • in Kosice it is possible to pick up the car only at the airport office

 

Fully comprehensive vehicle insurance

  • we have fully comprehensive insurance for each vehicle
  • there is excess of 10% of damage, min. 330 EUR  on the vehicle for which renter is liable for, or in case that responsible person is not known
  • in order to make insurance claim it is necessary to provide MOT certificate and vehicle keys, otherwise full liability for the damage caused remains with the renter
  • where the driver is under the influence of alcohol or other drugs, renter will be liable for the full cost of damage to the rental vehicle
  • it is posible to arrange additional insarance for you which will cover full damage on the vehicle. This means that in the event of an accident, you will not be reliable for the 10% of damage. However in the event of theft liability up to 10% of vehicle purchase price remains with the renter
  • when sorting a car damage, or fine from police, we we charge you extra 50 EUR administration cost.

Travel outside the Slovak Republic

  • travel outside Slovakia is allowed only after previous agreement
  • travel will be permited to countries: Czech Republic, Austria, Poland, Hungary, Germany
  • after previous individual agreement can be allowed to travel to other EU countries, Monte Negro, Serbia, Switzerland, (additional cost may apply) inform by mail or phone.
  • no vehicles can be taken to former contries of Yugoslavia (except from Slovenia,Croatia, Monte Negro, Serbia), Russia, Belarus, Greece, Spain, Portugal, UK, Norvay, Sweden, Finland, Turkey and other countries out of Europe

 

Fuel policy and cleaning

  • customer will be provided with fully tanked vehicle and will be asked to return the car fully tanked
  • in case that customer gets car with less than full thank, customer is asked to return the car with same fuel level
  • in case of returning car with less fuel , you will be asked to pay the rest of petrol plus extra cost of 5-20%
  • customer will be provided with clean car and is not neccessary to clean the car on drop off
  • in case of returning extra dirty car, customer is asked to pay fee of 50 EUR + 20% VAT

 

Further information

  • EDENcars is not responsible for loss or damage to property left in the vehicle, including removable face radio panel
  • the rental and any other charges are worked out according to the agreement. EDENcars reserve the right to change prices
  • EDENcars can refuse to provide a vehicle to any customer without obligation to state a reason of refusal